David T.

I'm frequently using AliExpress service for more than 10 years and till now was satisfied. In most of cases you get more than you pay. One should take into account that sometimes delivery can take long (especially if delivery is for free) and be careful in choice of the shop, i. E. read reviews and avoid too low priced products. Good point is that I was reimbursed in all (rare) cases when received a damaged product.

I try to use Klarna to purchase some article in Banggood. Manage till the point when Klarna requested to login to my bank account via Klarna site without description any payment options. I could not believe to this, i. E. Klarna requested access to my bank account without any statement/obligation from their side. I tried this few times with the same output. I got very unsafe feeling and did not proceed further. I know that will never used is and I do not suggest it anyone.

All was OK till I gave negative to one of the companies (Klarna). After some time I received request to prove my review(!). All screenshots and websites provided by me seem to be insufficient for Trustpilot. At the end I put final correspondence with Trustpilot (so you can judge yourself). After this I deleted all my reviews (>10) and my account there, because I do not trust it.

Trustpilot:...
Unfortunately, we are still not able to accept the evidence provided as it does not show a direct user experience with Klarna. We need to see a document or screenshot that shows that you used this service or have had some kind of correspondence with Klarna. Perhaps a screenshot of your user account in Klarna, showing past transactions?

My responce:
Dear Trustpilot,

I do not know how can I prove that I have a klarna account or used it when I explicitly wrote in my review that
I DID NOT USE KLARNA BECAUSE THE CONDITIONS REQUESTED BY KLARNA SIDE WERE UNACCEPTABLE (for me)
The only way to prove this is to once more go through the order process, to screenshot any step and then cancel the order (to avoid payment via Klarna).
But I do not want to spend any more time on this.
Most importantly I did not get any explicit comment which step described in my review does not correspond to reality.