I ordered an "in stock" putter from them, but when I checked on the status, they said it was due to ship in 40 days. When I told them to cancel the order, they then immediately shipped it. I then noticed that they had reduced the price by $100 as a closeout item on the website. When I inquired about that, they informed my that my only option was to return the putter, which I will do, and not rely on their website or "services" any more.