Danielle J.

I was on hold with Canpar (the company Walmart.ca uses for delivery) for over an hour... when they finally answered I was told... it isn't us it's Walmart... Walmart didn't even provide the proper waybill no#, so they can't find my package. I called Walmart and they can't give me any answers. They sent the courier company an email and are waiting till Canpar gets back to them... So basically this is going in circles and I am not getting any answers. By the way I need what I ordered for medical purposes. 5 days later still no answers, I am out the money.

There is no way of contacting anyone hirer at Walmart - they have so many blocks in place - the only person I can get is a call center supervisor. THIS IS THE WORST CUSTOMER SERVICE... SHAME ON YOU WALMART!

In the end I finally got my products and a few weeks later received the free gift. Shipping took longer than they estimated.

Before you buy from this site please check prices elsewhere. I paid, for stickers, $20 from DogPawty and then found it on amazon for $2.00.

The free bracelet was cheap and broke after the 4th time I wore it.

So my Groupon account was hacked. I found out because of a Visa charge. After an investigation we found out that it was Groupon's services that was hacked. I want the only one!

A support team member called me and credited my visa card for the amount of the fraudulent charge. Groupon also gave me $60 for my inconvenience.

Well the inconvenience hasnt stopped. I decided that I would purchase a hair bonnet dryer using part of the money deposited by Groupon. I received an acknowledgement e-mail saying the bonnet would be delivered to the fraudulent address. I immediately sent an email back to Groupon advising them. They sent me an email back saying that once the order was submitted there is nothing they can do. The next day I called Groupons support and again they repeated there was nothing they could do. I asked to speak with a manager It took 10 minutes of arguing before they would pass me to a manager. Once they did, I had to argue again before she would credit my account.
Once I saw the credit in my account I went and ordered the same product. I made sure to change the shipping address to my own. I submitted the order. A few minutes later I got a confirmation email saying the item would be delivered to the fraudulent address. I went back into my account and saw that my address was clearly marked as the shipping address. So I ordered the item again. Again my shipping address was displayed as the address to receive the package and again the confirmation address came back as the fraudulent one. I tried ordering another product and when I received the confirmation it was my address so I ordered the bonnet again and again the confirmation was the fraudulent address.
There is clearly something wrong with Groupons system.

I called Groupon and sent them an email saying that there is something still wrong with their system. The breach has not been corrected and the information for the fraudulent person is still attached to my account. I also let them know I am owed for 3 bonnets that have been shipped to the wrong address. I have done my due diligence and told Groupon immediately. I sent them emails, I told them I have screen captures showing the address was correct when the order went through. I still have not heard back from them.

Please be careful when dealing with Groupon. Your account information is not safe! There system has been breached and Groupon is dragging their feet and not correcting any issue. They have done nothing but give me more aggravation and grief. The customer service is terrible. They dont care about their customers or it seems correcting their system. Do you really want to do business with a company that doesn't correct breaches in their system or help those that have been affected by their lack in attentiveness and care for their clients.

PS now they sent me 2 bonnets and want me to pay for the shipping back of one of the bonnets... Seriously!