Where do I begin...
I must say that I absolutely love fabletics apparel. The clothes fit me super well and I have always been extremely satisfied with my purchases. I have been a VIP member for almost a year now. When I moved homes, for some reason, my new address with apartment number was not recognized as a valid address when trying to place an order online, despite the fact that all other companies (amazon, etc) recognized me just fine. The site does not let you place your order unless your address is "verified" so I was unable to order anything unless I called to place it, an extreme inconvenience. I have now called about this matter 4 times! The first time being promised that it would be fixed, and the rest of the times my issue was "escalated". I was told I would receive an email, a call, some sort of communication that my issue was being worked on. It's been over a month and not a single person has gotten ahold of me. I am appalled at the promises (verbatim "I promise you this will be fixed") I have been made that the issue will be "resolved" and nothing has happened. If anything, I should at least be contacted by someone to explain the issue and why it cannot be resolved. All in all, this failure on behalf of their costumer service has since caused me to inactivate my membership. I will never be purchasing from Fabletics again. And the sad thing is, it's not because of their product, it's because of their people and absolute failure in costumer service.