- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I took my new bike out on first ride along c@ o canal. Nice and flat easy. I went 9.76 miles when derailer snaps lose. Broke. Walked it back to car and bike shop. Bike shop examined part and stated clearly it was a defective part. Sent pics of parts and repair invoice. I contacted Larry at bikes direct and was informed they dont sell defective parts and would not help with $59 charge... sad statement for a company not interested in helping customers with defective bikes!
Dan G.'s review of BikesDirect earned 21 Very Helpful votes
Dan doesn’t have any fans yet.
Dan isn’t following anybody yet.
Empty.
After buying 4 bikes from them I know these are seconds from the production of branded bikes....
3rd bike I have bought from them in less than a yr. The last one I purchased was a Taz 2.7 mtn....
