Damien T.

Our online order was cancelled 4 times with little to no notice. Days taken off work and planned around the arrival of our big orderer were cancelled day of or not even told, just never showed up. Ruined many days and didn't arrive in time to be set up when needed. Awful experience, stay away!

Hello,

I am hoping you resolve this issue before you ruin someone else's vacation. I got a confirmation on a flight. I booked hotels, the time off of work, parking an extra day for my dog to stay at the kennel etc. Only to be told a week later that the flight was in fact not confirmed. I was given a link to explore my options which did not work and after spending over an hour on the phone my best option was a flight a day later that would cost me significantly more. Not to mention a missed paid day at work and trying to cancel and get payment back for baggage, hotel, parking ect. My trip that was planned and saved for based on a certain budget now is far over my budget. I'd hope you get this figured out and at the very least price match what was originally booked so you don't ruin other peoples vacations that they work very hard for. Please do yourself a favour and do not book with cheapoair and tell everyone you know not to either.