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I have been booking with Edreams for 9 years. Last year, i booked a flight for my wife and son from Africa via Egyptair, they arrived in the UK and after 3 weeks the return ticket was cancelled. I was on call for about 8 times and no one staff could give me a definite answer or solution. Same stories continue and all staff kept telling me same word: we will call you within 24 hours, but guess what, it never happens. I am so disappointed
Tip for consumers:
The company to keep customers informed irrespective of whatever situation is at hand
Products used:
flight ticket
Dahiru A.'s review of eDreams earned 12 Very Helpful votes
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Empty.
No info given to check in before the flight so couldn't check in before
