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If I could leave ZERO stars, I would.
I ordered a pump that advertised 400 gallons per hour. It arrived in a used box and obviously was sent back before. I put it in operation and it seems to not be pumping properly. I tested the output by filling a 2 gallon pail with a stopwatch and the output was 160 gph. I tried to return it for a full refund and 123 ponds refused saying that the problem is with the manufacturer, not them. Horrible customer service.
STAY AWAY FROM THIS STORE. THEY DON'T STAND BEHIND
Craig S.'s review of 123Ponds.com earned 2 Very Helpful votes
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HORRIFIC POLICIES! DONT BUY! READ!. Might as well never return or exchange, just don't buy...
I purchased a $300 pump for my small fountain. I purchased this pump so that I would not have to...
