I purchased an accent table thru France and Son's online company GoodForm. The table was on sale for about $1350, reduced from $1585, I believe. It was exceptionally well packed, therefore I was surprised to see a very apparent streak in the finish across the top of the otherwise perfect table. There was so much padding and packing that this had to have been there prior to packing and could not have happened in shipment. Sending a marred or damaged item is what I find the most upsetting. Given the difficulty of repackaging the piece, the considerable expense of returning it and the lengthy wait time, I elected to keep the table and stack books on it to cover the defect, rather than using it to display a collectible as I originally intended. I notified France and Son and they replied that they forwarded my communication to the manufacturer. That was the end of it. I wasn't expecting a refund or a replacement or a discount, but I was expecting followup of some kind. I won't purchase from either France and Son or Noir Furniture again. In fact, I would pay more for an identical item elsewhere.