I bought 5 items from Rosewholesale in December last year. They shipped them out in 2 parcels of 3-1. The 3 were sent via registered mail, the 1 via unregistered mail. I was just for shipment and insurance which brought the total amount to almost double the cost of the clothes I had bought. The clothes value was R477 and I paid R724. Which I still felt was worth it because the clothes were beautiful and affordable, on the website. This site had a lot more variety too I terms of the different styles available. 3 months down the line, I still have not received my parcels. I was partially refunded, i. E R477 and forfeited the shipment amount.
There are good channels for communication through their support centre. But, if you don't follow up no one bothers to. I like this site. Love their products but cannot trust their delivery process. They use South African Post Office. That's all I am going to say about this.