Cindy G.

I have been a customer for several years. They used to have excellent customer service. They used to refund your account when you were not pleased with an item. I recently ordered 3 sets of curtain panels. One set arrived with holes in them. I contacted customer service. ( I sent pictures of the holes), they sent me a shipping label to print off, and told me to send them back for a partial refund, and I would have to pay for the label! Seriously! And they would only give me store credit 5 business days after receiving the product... no thanks! ( plus, I needed the 3rd set of panels to complete my window) I have found items cheaper elsewhere. I also don't like how long it take for them to ship an item, and the very slow shipping speed. I will never buy from them again! There are much better online shopping sites!