My McAfee failed to protect me against something called Vista Anti-Virus 2012 and when I called for free tech support iYogi took the call.
Although they are based in India the tech was extremely knowledgeable, spoke coherent English, and was very friendly to which I was to find out why later.
After transferring control of my computer to him it took about an hour to get it out of my computer. During the time he was running removal tools he showed me that my computer had a boat load of other problems which I thought he was going to fix then for free -Wrong
Then he hit with the sales pitch that my computer needed a good cleaning which iYogi could do with a 1 year program for $149 or 2 year for $249 which were higher than prices I had seen in PC World from this same company, but much lower than I had been quoted from other places.
I told him it just wasn't within my budget because of the Holidays but I may consider it later and agreed to a phone call in mid Jan annd d to sharpen his pencil.
Then he started with the Typical Salesman Hard Sell Urgency approach and couldn't guarantee price after Christmas but would talk to his boss just for me.
To make a long story short I will probably use them to clean my computer based on my previous experience with them and the lower cost, that is if he sharpens up his pencil cause I spent a lifetime in sales and understand who you can $#*!er and Deal with.