Christine F.

I bought dining room chairs in November, 2019, by June 2023 they are peeling. One started and now I have 2 more. These are used sparingly as it is a dining room. I tried several ways to contact customer service for some resolution, but they could care less.

Furniture is junk and I will never shop there again.

I switched to AT&T due to the good deals and our local store seemed like a good place to go. The local store was good, people were helpful and seemed like they wanted to resolve problems. The problems started with the first bill, it was not what the store quoted and after numerous calls to them were told the plan we were enrolled in did not exist. Went back to the store and they called and had a fight with them and told us everything would be fixed. 5 months later, nothing is fixed.

We did not get agreed upon rate and then we were told to return our old phones for $1600 reimbursement. Call constantly and they say they do not have phones. I got signed receipts from UPS with their employee signing for the packages and sent that to them, no response.

My next step is BBB and hoping they can put some fear into them. They are unresponsive, have no follow up and really do not care about their customers. Stay away!

Still calling and still no call back. I am starting to believe this phone return is a scam, you send in the phones and they sell them elsewhere. Why is this being allowed to continue?

The customer service is the worst. They respond to any inquiries with standard responses. Then they tell you to call; I have no patience to wait an hour on hold or make my way through their idiotic phone system.

My prescription is for migraine drugs, pretty simple and generic, not even that much money for them, yet they manage to screw it up time and again. I had a 90 day order with 1 refill. I filled the first one, no problem. When I went to refill they told me I had only a 30 day supply left - huh? I used email as I cannot wait on hold that long during the day. They gave me standard email answer, then when I pushed back they told me the prescription was for 30 day supply and they filled it 3 times the first time - makes no sense. Then when I pushed back, they contacted the Dr. for a refill without my approval or knowledge.

That is about the 3rd or 4th time they contacted a Dr. for a refill without my knowledge or approval. Once it was for a drug I no longer took [dosage was changed] and once they called a Dr. I had not seen in a year as I had moved and changed Dr's. I just don't get it - this prescription is not a money maker for them.

I have an option to go to Walgreens and will try them and see if I can get this right.