Placed my order on September 5. Called to ask status on September 17th and was told one item was on back order. Called again on September 24 and was told the item was there they just had to unpack it and ship my order. Called on October 1st and was told that my items had shipped but that shipping was behind in inputting tracking numbers. Called on October 9th and was told that they would start a "trace" but still they could not provide the tracking number. Called on October 15th and was assured that they reshipped the order that had been lost in the mail, but that they didn't have either tracking numbers, but that I would receive the order by October 19th. Today is the18th and I have typed this review while trying to call them today with over 50 unsuccessful attempts during their normal business hours. I will update this when I have more.