Charlie H.

I have been a customer with sprint for 6 years now. I am no longer now. Actually switched to MetroPCS and im pretty happy and content with them! Now In the 6 years I was with Sprint here is a few things I learned.
1- Customer service wheather over the phone or in person they are cocky, ignorant and VERY unprofessional.
2- They don't give a crap about you.
3- If you are a loyal customer and always on time paying, they still don't give a crap! They will screw you over just as hard!
4- Make sure to watch your bill! They will charge you 2 months for one the come up with some excuse that makes absolutely NO sense what so ever!
5- Even when you are cancelled and have been cancelled for months (3) they still seem to want to Bill you and still come up with excuses that makes no sense on why 3 months later they are billing you?!?!
I could continue but don't want to keep boring anyone. Just know Sprint is not all cracked up it seems to be. I wish I would have realized years ago and saved my money! I can just imagine how many times they got away with making me pay extra: :/

I will never order from spencers again! I got my friend a gift and turns out she had already gotten one. In the mean time I had lost my debit card and had to cancel it and order a new one. I tried to return it and I can get store credit back. Not my money because I don't have the card I purchased it with but I have my email receipt, the receipt that was in the box, my if. I feel like I'm being punished for losing my card and having to order a new one. The numbers won't be the same so they won't do it. I guess they don't understand sh*t happens and people lose things. Best part if I don't want store credit I can ship it back which now I have to pay $20 if I want my money. This place is bullsh*t! NEVER AGAIN!