I purchased an item on Poshmark, I didn't use the Poshmark App, but just the Poshmark website.
The Item I purchased and paid for, arrived fairly fast.
Upon opening the package, I realized that I didn't want the item.
The item was a ballcap, but it had Advertising printed on it, which I didn't see when I purchased it, and I wanted to Return it.
I Contacted Poshmark Support via Email (There is No Phone Number, Everything has to be Done by Email)
In order to get a Refund or to Return an item, the record of a purchase has to be located on Poshmark!
I couldn't find where I purchased the item on Poshmark!
I Contacted Customer Support about this, and after 4 days Nothing has been Done!
I submitted the Order number, the CC receipt where I paid for the item and proof of USPS delivery! Still Nothing
All I get is Useless information on how to start a Return Request, which I've Done!
I've got Emails from Poshmark claiming they can't find the Order number, that they sent Me, when I purchased the item!. I Don't know if I'll ever be able to Return this or if I'll be Stuck with It!
Buyers Beware of Poshmark!
Hi Charles, thanks for reaching out. We’re sorry that you have that perception about our service. As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly.
Thank you.