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My order came quickly but the quality is terrible and the sizes are all different for 3 items. The returns are very complicated. Will not use this company again. I should have read the reviews BEORE I ordered.!
Catriona H.'s review of SHEIN earned 3 Very Helpful votes
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Hi Catriona,
Thank you for ordering from our website. We apologize that you have had a dissatisfying experience with your order.
We would be happy to assist you in exchanging or returning any items that you feel are unfit. We have a strict quality assurance before items are packed and shipped, if your items came with a defect or were of bad quality, or you feel as if they look different from the pictures on our website, we will make sure that we resolve the issue. Please send us a few pictures of the items that you have received, we will review and confirm a free return for you so that you may receive a refund immediately.
Sincerely,
SHEIN Customer Service