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Catherine P.

1 Level 1 Contributor
  • 4 Reviews
  • 24 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Clothing & Fashion, Food & Drink

Member since October 2016

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4 Reviews by Catherine

I purchased my first pair of shoes & I was so excited to receive them..only they were way too big. I sent the return and completed the exchange online. Easy peasy..not so much. I sent my return two weeks ago. Tracking number confirms they received it. Where is my exchange? There is no info online about when I can anticipate my shoes. I can't get in touch with customer service via phone. So I tried email..annnnd no response. It's really awful if you need help after they have your money. Clearly they don't care. I'll give it another week & then file a complaint with the better business bureau and ask my credit card company to dispute. First and last time buyer. It's not worth the hassle.
I placed a get well order today, and after the order was confirmed, all these charges were tagged on AFTER I placed the order, making it more than double the price. I called & asked to speak with a supervisor. There was no supervisor!!! The salesperson on the phone said they canceled my order and could not provide me with a confirmation or reference number. They said to refer to my order number. I did, and guess what? The order is not canceled!! What kind of scam are they running here? Ugh. What a headache!! Now I have to call my credit card company to dispute. AWFUL AWFUL AWFUL!!! Never again!!
I'm beyond disappointed in this company. This is my first and last purchase. I ordered a kitchen table with a marble top. It was super heavy to get into my apartment. When I opened the box, the marble was cracked in three places. I called & they said they would send me a new one. I asked for assistance getting it out of my place since it's so heavy (I'm 5'3 on a good day). They said suuuure no problem. I didn't hear from anyone for 2wks. Meanwhile the new table was delivered & you can hardly move in my apartment with 4 huge boxes. I finally get a call from the shipping company & they said they can only come weekdays between 1-5. Unfortunately I don't have the luxury of not having to work until 5pm. They referred me back to World Market, and the supervisor never responded to my call. If I could give a negative 0 rating I would. Awful awful awful!!
I ordered a dress almost two weeks ago. They charged my card and sent me an email, stating that I would be notified when my dress was shipped. I never received an email. I contacted customer service, who gave me a tracking number and a link. I entered the tracking number, and it stated "item not found." I contacted them again, and was given another tracking number, and was told that the item was shipped on 10/28. I never received an email. This person gave me a different tracking number for usps postal service and sent me a link. I put in this tracking number, and got a message, "tracking number not found." The funniest part of this, was the customer service representative's response when I informed her that neither of the tracking number provided were valid. She said, "just trust me, it has shipped, I'll send you the tracking information later." What???? Am I dealing with a 5yr old??? That is the funniest most unprofessional response I've ever received in my entire life. Ha! I am contacting my credit card tomorrow and reporting them. I plan to fight this charge. I believe this is an international company and they don't have to follow the same guidelines as US based companies. Buyers beware! I really regret ordering from them, I wish I would have read the reviews beforehand. If you are considering doing so, IT'S NOT WORTH THE HASSLE! DON'T DO IT!!

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Lanny S. – StyleWe Rep
Sorry for your unsatisfied.

We will send an picture of the invalid tracking number you said, so that you can see the tracking information.

If you run into any issues, feel free to contact us at any time.

Catherine Has Earned 24 Votes

Catherine P.'s review of Shari's Berries earned a Very Helpful vote

Catherine P.'s review of StyleWe earned 23 Very Helpful votes

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