Looking for new rugs for the living room and entry way. Store shopping was not working out. Looked at Rugs.com. Chose several selections, eventually ruling out 4 of 5 selections. I like the fact you can upload a photo to see what the rug would look like in your own setting. The rugs and pad chosen were on sale (bonus). Ordered two rugs and they were both here in a weeks time from placing the order. Packaging sufficient and rugs in perfect condition. Great experience all the way around.