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I placed an order on Dec 8. I received an E-mail with Tracking information. However, for the last 2 days I have attempted to log into my account in order to obtain tracking status on my purchase but have been unable to do so. I have requested to reset my password (more than once) in the last 2 days but have not received E-mail with instructions to reset (yes, I have checked spam folder). I have tried to use the company's web site to contact them via E-mail but it loops me right back around to log into my account to contact them! I can't get into my account, that is the problem. Right now I am very frustrated and if I could cancel my order I would.
Carole K.'s review of Zazzle earned 2 Very Helpful votes
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Hello Carole,
We are so sorry to hear that you are not receiving our password reset emails. We will reset your password and personally reach out to you via email, to the email address on your Zazzle account.
Thank you,
Terri