I purchased a set of matching chairs for my living room and one of the chairs were damaged. Bottom line, I have received nothing but lies.I was supposed to get an email today! No email. It has been over a month.
Purchased 4 backpacks for 4 Kindergarten students. 3 backpacks took a month to receive. I paid 15 additional per backpack to have personalized. The backpacks state that they are for Kindergarten students. We couldn't fit a reg file folder, they didn't come half way down the back of the kids. Called customer service. They wouldn't do anything for me. Don't buy from this company. They DONOT stand behind their products.
Tip for consumers: Don’t buy anything from POTTERY BARN
Terrible product. Bought the outdoor patio set. It arrived damaged, pieces missing, the legs fall off, the glass on the table had to be taped on, the pillows fall off. It looks like a children's set. It cannot hold adults. No one will call me back or answer my emails.