Bruce W.

There was a glitch on DealDash, I believe due to new updated software which caused me to lose an auction, which I had 900 bids left on and had just bought more to put on that auction for safety.
But when I clicked to go back to the auction after buying more bids. It said I lost. I went nuts, I was like no way did I quit, what just happened?! Listen, I've been on since 2013. I've won
Hundreds and hundreds of items,, most worth thousands over the years and yes, I've spent alot too. I'm a pro on there and know and understand how to play and bid only because I've done it so long. So I Called support and got a female agent that blamed me, said I canceled the auction, even tho I was about to win it,
It was me and someone else left. She was really rude, saying I did it. To her, that was that and She said she was gonna hang up on me if I didn't calm down. I was mad because I just lost fir no reason and now your blaming me! So I Called James Rodgers from DealDash whom I met in Fla when they brought me down to film a commercial for them. He called me back and I gotta say, he took such good care of me it's unreal. He understood and did what customer service folks should, took care of the customer. I won't say what he did but know that the people who run DealDash are caring honest good folks who work hard just like us and they really do want the customer to experience the best. Even if wrong or right, there's a way to handle situations and James is the best at it. He listened to what happened, spoke to the woman and made me feel like the only customer.
He should be the VP of DealDash, that's how good he is to me and others, and that's how that company grew to what it is, by the hard work and top notch customer service to each person. Bottom line, DealDash for the most part has great customer service and executives like James are behind the scenes making sure you get the best experience when your on DealDash. Go on today, buy some bids and win a new car or a $1500 pair of Buffalo skin dress shoes from Paris for a penny! I did and you can too. Try it!