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Came late but i finally recieved my merch. I thought that i would not recieve my product but was shocked when it actually came.
Romwe.com Is a Fraud. Still waiting on my merch. I am even having a hard time locating a customer service number. I hate companies like this. You've been warned
* ROMWE attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, I'm with Romwe Customer Support. According to our records, your package was delivered on October 10th, 2018. I hope you are enjoying your item! If this is is in error or you need additional assistance with a refund, please let me know and I will respond as soon as possible. Thank you for your valuable feedback. I hope you have a wonderful day!
Tomtop.com Is a Fraud. Still waiting on my merch. I am even having a hard time locating a customer service number. I hate companies like this. You've been warned
Dear Brits K，
I am sorry to bring you an unsatisfactory experience. Regarding your product has not been received, our tomtop has an after-sales service team.
For any questions, you can contact with us as below:
*Email: support@tomtop.com
*Tel: +1 (415) 800-3710
*Facebook Messenger: //www.messenger. Com/t/tomtopfans
Now that I have seen your comment, you can provide your order number or email address, I will follow up and solve the problem for you.
Best regards,
Adene
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I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it...
Hello,
I'm with Romwe Customer Support and I am glad that we were able to resolve this issue for you! If you ever have any questions or concerns, please let me know and I will respond as soon as possible. Thank you and I hope you have a great day!