I've used Harry's before and never had issues, but this last time, I placed an order on 3/16 with an estimated delivery window of 3/25 - 3/28. That delivery window has passed, but still no delivery. For 10 days, shipping information says that USPS is awaiting receipt of the package. I've contacted CS several times, and the only response I've gotten was simply a link to tracking information. The CS rep never bothered to read my email or respond to my question. As of now, I'm out nearly $50 but have nothing to show for it and no other way to contact Harry's about it other than sending an email that gets ignored. Will not be ordering from them again.
We're sorry the hear of this, Brian. We just sent you a private message asking you to provide your account info. We're eager to make sure you are taken care of!