Brian R.

Over the weekend, after 3 years of having these installed, one side of the Dual Beam, Hi & Low Beams - 9007 - Full LED Headlights Kit started the flicker randomly. Ranging from small to big flickering. Traveling long distance for Thanksgiving, it freaked me out. Luckily, it held together till daylight.

Don't waste your time messaging them on the weekends since they don't respond to messages outside of their hours. Or get back to you during their working hours. I had to contact them again to finally get a hold of someone.

Anyways after 3 years, I thought I was in the clear since I knew I had the receipt and it had a lifetime warranty. We'll come to find out, you have to pay an additional amount just to fulfill that request. They charge $40 for shipping and admin fees. If it's under warranty, why does the customer have to pay them again?! For $40, I can buy a cheap set for the same quality, then pay another $40 3 years later and still saved more money then what they charge for their product. If I knew about this sleazy lifetime warranty, I wouldn't have wasted my money.

Don't be filled by their LIFETIME WARRANTY BS. The quality isn't any better from what you can get from Amazon. The price doesn't reflect the value of their product. It's a big ripoff, avoid this company at all costs.

I purchased (1) UE Boom 2, a wireless bluetooth speaker. I purchased this from eGlobal because they had one of the lowest prices I've ever seen for this speaker, and had free shipping and no taxes. I thought these factors outweighed their not so great reviews and was willing to take a chance. I purchased a $2 insurance just incase it might get damaged during the shipping. Originally, I didn't know that the product was coming from Hong Kong, China, till I received the shipping information. Luckily, it still only took 2 days to get to Virginia.
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(Contact with the company)
Before receiving the product, I emailed the company...

""I just purchased the UE boom 2 wireless speaker. Besides the 30 day return policy, does it come with the 12 - 24 month warranty? Also, if the product is faulty, will you cover the shipping charges?""

(10 hours later) I received their reply...

""Thank you for your message.

With regard to your inquiry. Please be kindly informed, that all our products are imported goods and will not come with manufacturer's warranty, but instead we will cover the warranty through our own company. EGlobal covers limited warranty of 24-month on our cameras and lenses, and 12-month on all other products, and 30 days warranty on batteries. The goods need to be sent to Hong Kong center\under our warranty service. To find out more, please visit: http://www.eglobalcentral.com/warranty-policy.html

For Returns of Faulty Items or DOA Items, you should inform us within 30 days once the item was received. https://www.eglobalcentral.com/cancellation-and-return-policy-en.html

In case the item was faulty or DOA we will pick up the item on our own cost and will issue a refund or send a replacement.

The shipping fees are charged if the item is being returned under 30 days return policy due to change of mind.""
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(Examination of the Product)
When I received the speaker, I examined the packaging which was sufficiently wrapped in bubble wrap and was undamaged. The manufacturing sticker seals were intact and didn't look to have been tampered. I examined the contents of the package; the speaker and accessories weren't damaged. I compared this newly purchased speaker to my other UE Boom 2 purchased here in the U.S. The speakers were identical except the extra wording on the bottom around the serial and model number information. The plug and cord were also identical except this imported version came with extra outlets that attached to the plug.

I tested out the product alongside my other Boom 2. The audio quality was identical. It also connected flawlessly on its own. The only issue I came across was when I tried connecting and using both speakers in "party mode". It took a while to troubleshoot the party mode function with the speakers, unsure if it was a firmware issue, app or different origin of product. Either way after uninstalling/reinstalling the app while having both speakers connected and restarting my phone, the speakers finally recognized their self together and worked.
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(Last remarks)
I will track the battery life and audio quality in the next 29 days. With the success of its performance so far, I can only assume it will continue to do so. It has performed as well as the US version. One additional concern is the warranty process which is through eGlobal and not through Logitec, this imported product isn't applied to the manufacturer's warranty for some reason. (Still waiting for a response from Logitec why that is). I don't know how easy or successful their warranty process is through eGlobal from experience other than the negative reviews detailing their own. A manufacturer warranty is 2 yrs while eGlobal's is 1 yr.

***So far I am impressed with the product and service so far. I would recommend others to this store but with caution due to the many negative reviews.***

(I will update my review if anything comes up).