James P.

Well, overall I went with XenonPro because I wanted to avoid buying off Amazon or another website where I couldn't get support in case the light wasn't right. From what I could tell by searching online, XenonPro seemed like that company. Their dropdown menu system was great, and really made me feel like I was getting the best headlight option for my 2005 F-150. Unfortunately, when the kit arrived, the plug on the headlight doesn't snap in to the OEM wiring harness on my truck. Their is no way to call the company to get support. Their phone number is strictly a sales line, and and support has to be directed to their online chat on their website. Their online chat support states that is open until 11pm EST. However, the two nights in a row that I took my headlights apart to try and get them installed while hoping to talk to someone in the chat support it said they were offline (it was around 8pm EST both nights). The chat bot asks you to type a message, and said it would submit my request to the team. Got no response (even weeks later). When I did reach out to their chat support during the middle of the work day, the guy who talked to me just said I would likely need to modify the plug connection using a file (literally just sent me a screen shot of a file and said I should use something like that). I eventually tried modifying the connector using a dremmel tool, that also didn't get it to connect properly. Eventually I ended up having to take it to a mechanic shop and having them help me jimmy-rig the connector together using zip ties and electric tape since they said the connector wasn't going to ever snap together. I even asked XenonPro how I could return the headlights, and get a refund, again with no response whatsoever from the company. At this point, I would recommend going with a product off of Amazon because at least with Amazon if it is defective and not suited for your vehicle you can return it for no problem at all. Having said that, once the light was connected it IS a huge upgrade from my previous stock headlights, but I would definitely try to find a different company to buy them from besides this non-responsive company.