They got another one. Just wrote them an email about getting a refund and I'll call when they open. Sad.
Update - I called, they refunded me the $21.99, but not the $3.99, so I just kept calling back until they refunded the $3.99 also. I called back 5 times and harassed them. They said it will be refunded in 3 to 5 business days, so I'll update then.
Coinbase is the worst bitcoin company. Please do you research and go with some other company. They have no real support and they don't care about their customers.
Never sign up on auto pay with this company, they will never let you know what's going on and just keep charging your account. You can do everything they say they can do buy yourself, with less cost and headaches.
Hi Brian, we are happy to review your account & contact you directly to resolve any concerns. We’d like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other customers in the future. Please feel free to also contact a manager directly at your convenience via help@legalzoom.com. We look forward to hearing how we can make this right.
Brian Has Earned 8 Votes
Brian G.'s review of LegalZoom earned 5 Very Helpful votes
Brian G.'s review of Coinbase earned 3 Very Helpful votes
Hi Brian, we are happy to review your account & contact you directly to resolve any concerns. We’d like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other customers in the future. Please feel free to also contact a manager directly at your convenience via help@legalzoom.com. We look forward to hearing how we can make this right.