This company is trying to SCAM me out of $600.
They are trying to say I am responsible for a return that "did not reach them". However they did not notify me of this problem until well after the UPS tracking number was null and void... 6 months later!
After speaking with 5 (yes 5) VERY ineffectual and unhelpful Customer service reps I still have no resolution. The "supervisor" to the last customer service reps was the worse, offering no contact info for himself but leaving a message saying sorry I can't give you any info".
By then my son had thrown away the receipt for return...
I am calling attorney and BBB tomorrow. Please go elsewhere. This is the most frustarting thing to deal with.