I ordered 3 items, 2 were sent. 3rd on back order; but kept seeing ads for the item. Then they send me a notice saying my payment for the 3rd item wouldn't go through which is bull because the first two items were the same payment method. The third item that was backordered happened to be on sale when I placed the order. I think they were hoping I'd re-order it at the regular price by saying my payment failed but there is no way! This was the first time I did business with them and it will be the last! The 2 items I did receive weren't of great quality; way overpriced!