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B f.

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1 Review by B

Warby Parker

  • Warby Parker

“God awful waste of time - you will return them in the end!”
11/9/16

I ordered two pairs of cute glasses. And after 3 phone calls to keep providing them information I already provided, one lost order, and 4 weeks of waiting I finally got my glasses. Both had the wrong prescription - and each was wrong in a different way. I had to go back to the store, wait for a half hour, be told "it's not their job" to figure out how to handle the problem ("that is done by customer care ") I just returned them. Colossal waste of time to deal with WB

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