beth p.

Complete and downright disrespectful, uses profanity! Never in my life have I EVER been treated this way by "customer service". When I failed to receive my $6.00 order for a stinkin jump rope, I sent a email to RETROTOYS, with no response back. Sent out another email bout 2 weeks later stating that this was the 2nd attempt at emailing and this was the reply I got:
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WE RESPONDED TO ALL YOUR EMAILS!
WE ARE NOT GOING TO DO IT ANY MORE!
YOUR ORDER HAS BEEN CANCELED!
GO $#*! YOURSELF!
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Outraged and confused by this. I sent another email saying:
HOW DARE YOU! ALL I ASKED WAS WHAT I PAID FOR. WHY WAS MY ORDER CANCELLED? WHERE'S MY MONEY THEN? IT'S JUST A JUMP ROPE! IS THIS HOW YOU TREAT YOUR CUSTOMERS? I HAVE A F WORD FOR YOU! FRAUD!

Luckily right after i sent that one, i had a email come thru from paypal where they did refund me. So I sent off another one and said "thanks for the refund" To his reply:

You're welcome you $#*!ing $#*!.
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I did get the last email in.
YOU GOT ISSUES!

Hope they get shut down..