My agent was very knowledgeable, patient, hardworking, and friendly. She called and emailed me on a personal level after I had to disconnect because I was rear ended as I was making my travel plans, stationary in a parking lot!
Such care has never been given from an agent /company like this before! Amazed still! And it wasn't to just try and get my business, she genuinely was concerned.
We connected afew days later and finally I was able to book my tickets. What a gem! Brilliant service, understanding, and total cost was within my budget.
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers.
In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 286867