Barry T.

They are my go to place for all my odds and ends like cable, pickups, or adapters. I have bought from stomp boxes, bulk guitar picks, to various strings through them. I have never been disappointed in any way, and have never had to use customer service, because everything is on time and correct when delivered. This is very important to me, because I live at the edge of a wilderness area, and "at the end of the road". The nearest place to buy any musical gear or parts is over 200 miles away, that`s one way... So delivery to my door is very important.

I have owned my Masterbuilt Epiphone DR-500 for two years now. I bought it from Sweetwater online. I liked the fact I could scroll through the guitars offered, and pick the one I want, plus the fact they did a set up and inspection before it was shipped. I have 17 guitars in my collection, varied from Gibson to Seagull, solid body, semi-hollow to hollow, 6 to 12 string. The guitar was perfect right out of the case. My Taylor cost 3 times the price, and my Martin as well... and this is the guitar I fell in love with. They were truthful about the inspection and everything that goes with buying from them. I intend to buy another, because it goes through my amp and the board, using a BOSS Acoustic preamp AD-10 [also from Sweetwater] and ends up sounding the way I want cutting through the mix with the band. I found it easy to record with, and have now used it on 5 songs. I am very happy I bought this guitar, and you just can not beat the price. My second one will be kept at the studio. Bottom line is you just can not get a guitar at this quality, for this price, in any other make. It is money well spent!

One year ago I bought a Zager 50CE. It arrived with faulty Fishman electronics right off the bat, and it was all but impossible to keep in tune. They sent me a new Fishman, but I sent the whole set up back to have them properly set up and replace their faulty work. The did pay the return cost, and sent me a whole new guitar [I thought it strange they didn`t send the original back]. The second guitar arrived with a Fishman that called the "E" strings "D" strings, but I figured I could live with that. Noe I keep all my guitars in a climate controlled studio. This last month I went round and round with Zager, because as the neck began to slowly twist, Zager would of course go into the "it`s your humidity problen, because we use such high grade woods, you need to take extra special care of our high end guitars". B as in B, S as in S. I sent it back for them to see what I was talking about, at the cost to me of $68. Today I got a check for the price of the guitar MINUS the transport cost of course. I have no clue why Zager gets such high reviews. Also, the guitar is NOT made in Nebraska. It is set up and finished for sale there, and that`s it. BTW... when I showed my luthier [old family business] the zager, he ask why I spent money on it. Of course Zager claimed my luthier was clueless.
You all have been warned. NEVER again!