I am appalled that I will not get a refund on a piece of useless junk.The Fitbit Alta sold to me for $99 and advertised as "new" will not hold a charge. I set it up on my Fitbit account and everything was fine, until I UNPLUGGED IT FROM THE CABLE and IT DIED. You cannot replace the battery.
The rule is that if the customer has a problem with the order, that she has to reject the order within 3 days.
I missed the rejection deadline by 6 HOURS! I am offered $40 in Posh Credits; this is an insult and I will NEVER buy anything from them again.) These people are thieves!