Azy C.

I tried to buy some things on thier site recently only to have my credit card not work. Does not tell you why, just shows red and won't process. I know my card is fine. I tried to call customer service only for the phone number to be disconnected! What? So I email them, and it says will respond in 1 business day, it's been 4 and nothing. I wrote them again and nothing. They obviously do not care about thier customers. No use going to the store either because thier plus size section is literally that, a section. It's a small corner in the back with horrible selection. It's obvious what kind of customers they cater too. I will be going elsewhere from now on.

I put items in my cart last night and planned to buy them today only for the price to be twice as much when there is still a supposed sale going on? Are you kidding me? I am done with this store! Not to mention their shipping cost is ridiculous and they never have the same stuff in the stores as they do online so if you really want it you have to pay.

I have had nothing but issues with this site! I have ordered 3 things. The first one looked nothing at all like the picture and was several sizes off. The other 2 I ordered together. Only one was sent with a tracking number I couldn't use even though I paid for it. The second one they shipped out a week or so later again with tracking I couldn't use. I got one of them and again it was nothing like the picture and about 5 sizes off. The 3rd one I never got and I have been running in circles trying to get a refund! I have messaged them I don't know how many times and they absolutely refuse to give a refund. They keep giving me the run around. I opened a case with paypal and they miraculously had a valid tracking number that says it was delivered on the 18th of December. That is news to me! I get a lot of packages and have never had a problem with not getting one. Again they still refuse to give a refund. Then through paypal they offer me a $4.50 refund when the total would be $15.39. I denied it and again appealed the case to paypal. These people are absolutely ridiculous and total scammers! They give you the bull that they are here to help you and want to make things right, just not if it involves issuing you a refund you deserve. Also if they don't feel like talking to you anymore they close the case themselves without things being reslived. Forget trying to return something either because they have a long list of things YOU must to do which is crazy. DO NOT BUY FROM THESE SCAMMERS!