Won't refund a counterfeit item, have the bag back in their possession and I'm $1600 out of pocket. Don't buy from here, buyer beware. Customer service is a nightmare, no one is responding
Dear Ash, Thank you for taking the time to write a review. All items that we sell at Cosette are guaranteed authentic. Please note that some picture-based authentication services are not always 100% reliable. Should you have any additional questions or concerns, please feel free to reach out to our customer service team directly. Kind regards, The Cosette Team
Ash B.'s review of Cosette earned 3 Very Helpful votes
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Purchased a Gucci bag that started to fall apart after a couple of months. Had it authenticated...
I ordered an item, 30th Dec 2023 at the time not realizing it was on back order and out of stock,...
Dear Ash,
Thank you for taking the time to write a review.
All items that we sell at Cosette are guaranteed authentic.
Please note that some picture-based authentication services are not always 100% reliable.
Should you have any additional questions or concerns, please feel free to reach out to our customer service team directly.
Kind regards,
The Cosette Team