Just ordered from here and the dress was bad quality and the back of the dress wasn't seamed right. I returned immediately the next day and they still charged me 15%. What a horrible experience. The dress was horrible and still they charge you just for trying it. Worst experience ever.
Thank you for your review. We are sorry you were not satisfied with the service you received. All our dresses are 100% authentic and we ensure to inspect every dress before it is shipped out. If a customer receives a dress that is faulty or defective, we would be sure to resolve the issue the best way we can. If we can assist you with anything further, please give us a call.
Just found out I have to pay $9.95 to ship but if the item doesn't work for me I return but still, they charge me $9.95. How ridiculous is that, Very disappointing experience. I would tell anyone to avoid and make sure before they order.
Hello Ariana,
Thank you for your review. We are sorry you were not satisfied with the service you received. All our dresses are 100% authentic and we ensure to inspect every dress before it is shipped out. If a customer receives a dress that is faulty or defective, we would be sure to resolve the issue the best way we can. If we can assist you with anything further, please give us a call.
Best Regards,
The NYD Team