ANNA T.

PURCHASED A LEATHER HANDBAG FOR OVER AUD450 PLUS POSTAGE AND WHEN IT CAME IT WAS NOT A GOOD PRODUCT EG. NO STITCHING, EXPOSED SEAMS, A VERYY POOR QUALITY ITEM ALTHOUGH ADVERTISED AS A LUXURY HIGH QUALITY ITEM. I DEMANDED A REFUND THE SAME DAY I RECEIVED IT AND THEN GOT A RUN AROUND FOR OVER 2 MONTHS AND EVEN ONE MONTH AFTER THEY RECEIVED IT THEY THEN DEDUCT AUD132.00 CLAIMING IT IS FOR RETURN CUSTOMS AND DUTY WHICH IS A COMPLETE SCAM AS IT IS A RETURNING ITEM ORIGINATING FROM THE ORIGINAL EUROPEAN STORE SO CUSTOMS AND TAXES ARE NOT PAYABLE AND I STILL DON'T HAVE MY MONEY BACK AFTER 4 MONTHS. THEIR WEBSITE CLEARLY STATES FREE RETURNS BUT THEY KEPT 1/3 OF THE PURCHASE PRICE AND LIED ABOUT WHY THEY ARE KEEPING IT BUT EARLIER OFFERED TO ABSORB THE CUSTOMS AND TAXES AS LONG AS I KEPT THE ORIGINAL PURCHASE PRICE IN CREDIT WITH THEM AND MADE ANOTHER PURCHASE - CLEARLY THIS IS SCAM AND THEY ARE MAKING MONEY FOR NOTHING. I WILL BE REPORTING THIS TO THE ITALIAN FRAUD DEPARTMENT TO THE MINISTRY OF POLICE AND CONSUMER AFFAIRS. FORZIERI ARE OPERATING OUTSIDE THE LAW AND HOLDING INTERNATIONAL BUYERS TO RANSOM.