Member since September 2018
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I'm shocked by the number of negative reviews for Carter's Online.... I've had a totally opposite experience with this company.
I have nine - yes 9 - grandchildren and often send baby gifts. My "go to" gift for a new baby is a year of outfits - one in each age size - for the newbie. The items usually ship within a few days and I've only once had a delivery issue.
I recently ordered for a new baby and FedEx sent a delivery notice but the recipient had not received the gift. THIS IS A FEDEX ISSUE, NOT A CARTERS ISSUE. I called customer service at Carters, they sent out replacement items with expedited shipping the same day at no cost. Carters went above and beyond to resolve this issue! This is a great company with quality products at very reasonable prices.
I'll certainly continue to order from and be a Carters fan!
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