I always like reviewing companies and sites that i have done business with or ordered from. USBCustomFlashdrives.com is a company that I purchased from a while back and I had a really positive experience. The prices were excellent at the time and the service was on time and printed to perfection... I think its unfair for people to just go around these sites putting negative information but don't lift a finger when they get great service. Anyways, whoever reads these reviews don't let a few sour apples spoil this company or any company for that matter call them and ask them what happened. I am sure there is a logical explanation.