Andrea W.

I ordered a shelving unit from WOQ since their pricing couldn't be beat. However, then I read some of the reviews on here and got worried that perhaps I'd been dooped. After nearly a week without any update on my order (their website and my invoice said that their items "ship in two to four days" and that I'd receive a tracking number), I called and i could barely hear the woman I spoke with. She told me my item would ship by the following day at the latest. It didn't ship for two more days and took a whole other week to arrive. I guess they don't care about the shipping component and their website is deceiving. I'm pretty certain if I hadn't followed up on my order I might still be waiting for my item. Also, forget emailing them. They don't respond.

I ordered a pricey computer chair from OpenSky because the price was a steal... then I started reading all the negative reviews on here and got really nervous. I sent two emails regarding my order and got immediate responses, so I had no issues with their prompt customer service. I received my item a week after ordering and it was in perfect condition.

Interesting note, however: The tracking name for my order was listed as Wayfair. I believe that this site is a con in that it orders whatever items are on their website from other companies, so it's little surprise that some people haven't been receiving the items they've paid for.