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Amber O.

Australia

Contributor Level

Total Points
163

2 Reviews by Amber

  • NineColours

8/14/23
Verified purchase

I ordered two saris which together cost $190 and both are completely unwearable. I paid for full stitching including pre pleating, and a tailored blouse. One sari arrived pre stitched but made 7 inches/20cm too long. I absolutely can't walk in it and if I have a tailor here repair it I will lose all the beautiful silver detailing. The other sari came only edged, but also 7inches/20cm too long. Both blouses were incorrect and they've clearly just received a large blouse and done a 5 second shoddy job of shortening the seams but haven't even cut and hemmed them! So there's now uncomfortable bunches of material under my armpits and down my sides. One was also a completely different design from what I chose, one didn't have any of the details in the advertised photo and both of the measurements were out. I have been nothing but polite with their staff and have sent photos and offered to pay to post them back to be repaired and it's been a week since they last contacted me. I assume I won't hear from them again. They certainly don't seem to be concerned that I have wasted $190! If it was $20 I wouldn't mind so much but it's not cheap! And thankfully I didn't urgently need them because I assume I'll have to start again with a new company.

Tip for consumers:
I wish I had read all the other terrible reviews first.

Products used:
I can't use any item

Service
Value
Shipping
Returns
Quality
  • DressLily

6/16/16

I ordered 5 pillow cushions and they arrived quickly and have been fine. The material is simple, but it's soft enough and Ive had them for a few months and they've held up ok. I haven't washed them yet though so we'll see how that goes! All in all I was pretty happy as the price was really cheap. You get what you pay for! It wasn't a scam anyway.

Amber Has Earned 3 Votes

Amber O.'s review of DressLily earned 3 Very Helpful votes

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