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Amanda C.

1
Level 1 Contributor

Contributor Level

Total Points
286

3 Reviews by Amanda

  • Shari's Berries

2/10/19

I went through the process of ordering. When I got to the check out, I was astonished by the B. S. S&H and an additional fee. It more than doubled the price of my order.(AND what the hell is wrong with SiteJaber? When I've made a typo, I can back space to correct. Had to retype the entire sentence). Shari's puts the complete pricing at the very end, after getting the payment information. Slick Shari! Not everyone will fall for that. I cancelled my order. Now, they are loading my email with "Did you forget something?" messages.

  • Macy's

6/16/15

They need to hire more help. The people there are working fast and furiously and can't keep up. There is really no such thing as service. It's all they can do to clean out the dressing rooms and ring people up. I hate the whole coupon thing. The lines are too long with the time it takes to try to manipulate the sale to maximize the coupon purchase. Just lower the prices. It's a scam anyway. Half the time you can't find what you are looking for even if the sales person says it's in the system. It's likely on one of they many many hanging racks that are ever present. I just don't shop there any more. I have a card but never use it.

  • Groupon

12/11/14

I"m glad I read down the BAAAAD reviews. Now that I know Groupon owns this company, I am cancelling Groupon.

There is no Jason Faria. He's either a robot signer or one of a hundred people in an Indian call center who have a list of answers they apply to random complaints.

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DeeDee L. – Groupon Rep

Hi Amanda,

Thanks for contacting us through SiteJabber. Once your return was received by us and processed for store credit, we're always happy to remove the credit and apply it back to your credit card or PayPal. Since the item was already shipped out with the return label, the change could not be made while the return was in transit. The returns team at our fulfillment center isn't able to change the refund method but our CS team is always happy to help after the credit is processed.

I'm happy to help you receive the refunded amount back to your PayPal, while waiving the $8.95 processing fee for all non-store credit refunds, if it has not already been done. I apologize that the process wasn't better explained to you and will be happy to speak with the agents involved. Please let me know if I can help you resolve this issue and I'm very sorry that it happened. I hope this was already resolved and if it was not, please send me a message with the information. I look forward to ensuring this was resolved.

Best,
Jason Faria
Director, Ideel Customer Service

Amanda Has Earned 4 Votes

Amanda C.'s review of Groupon earned 2 Very Helpful votes

Amanda C.'s review of Macy's earned a Very Helpful vote

Amanda C.'s review of Shari's Berries earned a Very Helpful vote

Amanda Has Received 1 Thank You

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Barbara B. thanked you for your review of Shari's Berries

“I finally did get a helpful person on the phone this time, but it was the next day. My mother loves the berries. So that’s why I put myself through this.”

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