Hi, I tried to return a dress from macktakmart which did not look anything like the picture online (I am familiar with the design of the dress and believe me, this was NOT the dress/designer they claimed it was). However, they refused to let me return it (although the exchange policy clearly states you can). Very disappointed as I have spent a large deal of money on a cheap imitation dress.
Dear Dormek,
This is MackTak Customer Service Representative. Could you please let us know who you are and what is your order number? We do not have a customer by the name of Dormek in our system. MackTak does not sell any non-authentic products. You can call the designers directly and ask about our company. Please call us at: 1.855. MACKTAK or e-mail us at: sales@macktakmart.com so we can go over your order.
You can read our brand protection here: http://macktakmart.com/contact-info/brand-protection-1.html
Sincerely,
MackTak Unique Customer Service Team (MUCST)
Amanda Has Earned 4 Votes
Amanda B.'s review of MackTakMart earned 4 Very Helpful votes
Dear Dormek,
This is MackTak Customer Service Representative. Could you please let us know who you are and what is your order number? We do not have a customer by the name of Dormek in our system. MackTak does not sell any non-authentic products. You can call the designers directly and ask about our company. Please call us at: 1.855. MACKTAK or e-mail us at: sales@macktakmart.com so we can go over your order.
You can read our brand protection here: http://macktakmart.com/contact-info/brand-protection-1.html
Sincerely,
MackTak Unique Customer Service Team (MUCST)