I've read many reviews saying it's a scam, but I decided to give them a go.
People were saying that the OTA - online trading academy is harassing them over the phone, so I decided to keep my phone to myself.
Guess what happened?
At every contact they refused to provide the support and instead of answering the question, they've been asking for my number. Then they just kicked me out of their website :)) ) It's so bad, it's funny.
Below is what I wrote and then what they replied, so you can decide for yourselves.
All in all they have some sort of structure and a few well organised points. There are a few recorded videos and an ebook that's worth checking out. Just make sure you don't contact them and don't ask any questions, so you have enough time to go through it before getting the refund.
"I don't have a number at the moment for you to call as I am away from home.
I'm also unsure about the need for you to call me instead of answering a simple question about which videos I need to watch seen how the instructions do not represent what is shown on your website.
I am also very concerned about everyone asking me for a phone number instead of helping me and answering my questions and sorting out the problems that arise during this process.
I have explicitly expressed my concerns and questions to your colleague. In the same email I have clarified this situation with the email addresses and my discontent regarding another of your colleagues implying that I am doing something unlawful, despite the fact that they have specifically and repeatedly explained to each and everyone of your colleagues with whom I have been in touch that the only reason the account was registered on Maria‘s name and her email is because she help me to pay for the course using her PayPal.
So I'm finding such allegations highly inappropriate and offensive.
I really hope that at this point I will receive appropriate support and the resolution of the problems that has arisen. For the past week, instead of delving into the content and learning new things, I am having to deal with these false accusations and complete lack of help in resolving a number of problems that occur at every step."
"Thank for your e-mail and sharing your concerns. We understand your frustration.
Due to certain company policies in place which we have to adhere to in a situation like this, we have had to refund the payment made on your behalf and discontinue the access to the student portal and educational material.
We regret that we missed the opportunity to connect further and move forward with your education. We hope you received our previous email that we processed a refund for your $99 purchase.
At the Academy we provide a student journey which includes educational tools with trading platform access. Contact information and corresponding payment details are important considerations when getting started. If you feel we have made an error, please contact me directly at *******006 and I would love the opportunity to continue supporting your educational needs.
You've ignored my messages, your colleague made some random accusations, your other colleague didn't even come to me and now, instead of addressing the issues, your solution is to force a refund, which I didn't ask for and support it with emotional pressure to trigger a fear of missing out?"
"If you feel we have made an error, please reach out to my Manager ***, contact details below
Suffice to say there was no point contacting the manager, so I wrote:
I have no idea what you are talking about nor what you are doing nor why!
But do you really think the way you've been treating me throughout this experience is acceptable by any stretch of imagination?!"
"Are you planning to ignore my message and future communication after the appalling treatment I have been given by you?
When I read the review of your company, everyone was saying it's a scam, but I liked the idea that you are teaching of supply and demand, so gave it a go.
I am still puzzled how the same people who've put together a course that seems pretty good can be so rude, dismissive and ignorant at the same time.
I don't see the point in contacting your manager as I doubt you'd be able to get a way with treating your customers the way you did without their awareness.
I will however make my real experience with your company very public.
Before I do, this is the last email I am sending you to give you a chance to rectify your abusive behaviour and give me an explanation of why I have been treated this way.
If you have an intention of making things right, please get back to me within a few days, as I will take further steps after that."
That was it :))
So this is what happened and you can make your own judgements about this "Academy" haaa