Before I purchased a pair of mens football boots I was not sure of size. I called prodirect before my order to check if size is wrong I can return. After recieving my order the size was half size too small when I tried them on. I returned to prodirect (all in original packaging within the time limit) for half size up and they refused to exchange! Their reason was that I had worn them. How else am I able to check if they fit?! They refused exchange or refund, that's £140 down the drain. You are better off buying direct from manufactures website e. G Nike or Adidas. I wish I had read the reviews before ordering from these cowboys