I have bought several pairs of boots from Pro Direct in the last few years. I am losing faith with them now. 2 pairs I purchased ripped at the front after being worn once and twice. They did refund me the pair I returned which was good service. I am in process of returning the 2nd pair. One pair were Nike and the other were DiaDora. Ripping after being worn once is just so unacceptable. Your firm need to look at the suppliers providing boots like that.