Aaron G.

During the 2020 Covid -19 Pandemic, I was hired by someone to pick up some items she bid on with MaxSold. She knew I would be uncomfortable going inside a strangers house and called to talk to the person running the auction and was told that all items would be on the porch ready for pickup during my appointed time. Once she was guaranteed this is how pick up would proceed, my friend placed some bid's on a handful of items, all of which she won. I arrived 10 minutes before my timeslot, the lady running the event was not wearing a mask even though all the consumers at the event were wearing masks. When she finally did put her mask on, it was not covering her nose, let alone barely her mouth. All the other people working the event were wearing their masks in the same fashion. After waiting in my truck till 13 minutes after my 5 minute time-slot had ended, the girls were quite busy helping all the others at the event with more than 6 people gathering in the small space setup on the driveway, the lady running the event came over and told me that I needed to go into the home and disassemble the bed myself. Not wanting to leave the lady I was helping in a lurch without her money or items I went into the house to bring out the bed and load it onto the truck. When the lady I was helping called the woman running the event to find out why I had to go into the house she was told that it changed from schedule A to schedule B at some point after the bids were closed and she was not informed. The lady running the event said that she offered to load everything if I waited, however my dash cam footage of our conversation says otherwise, I would have gladly waited to avoid putting myself at risk. Telling someone one thing, and then changing it after you receive their money is not a very good way to keep customers or a responsible way of doing business.