Dealing with Zuyob is a pleasure. When a previous order could not be filled because the manufacturer was out of stock, I received a phone call to inform me. So, I returned to do business. On my next order, I never received shipping notification, but as promised online the order appeared at my door on Day 7. The items were as described online, and I am very pleased. I will look first at Zuyob.com for future shopping.
I purchased two 50 inch white TV consoles. I am extremely happy with the communication, as I emailed questions over the weekend and received fast responses. I was very impressed with the packaging when the boxes arrived within a week of ordering. There was not one missing part or damaged item. I assembled both pieces over the weekend very easily. This is quality furniture. I will definitely be ordering again and will be recommending this company.
This is a scam. Please don't order anything from them. No one will answer ever. Just goto homebacca and click the info on the bottom. You will see they are fake. Try looking at their previous name zulob.com reviews there. I am still trying to get a refund from a chair that never arrived. My card company is on them. Also they are registered through Go Daddy so call *******505 to fill a complaint
My experience with Zuyob was Wonderful from start to finish! They delivered my stuff within three business days after I made a purchase on the internet, just as they said on their website. They have earned my favor and trust. I have now ordered more stuff from them. I am extremely pleased. I will recommend them to anyone with enthusiasm! I wish every company was this efficient!
I ordered a sectional - it was quite a bit cheaper than anywhere else on the web - and I was a bit nervous since it was not a site I had ordered from. I let them know that I had a deadline and they ensured that it was delivered right on time. I do wish they had send me tracking info earlier but it all worked out fine. The sofa is beyond my expectations - good quality. Once I reached out via email to get a tracking number - they were very responsive. I would order again. If they had provided response and expected delivery immediately, I would give them 4 stars.
I was looking at a particular TV stand which was widely available on the Internet, and Zuyob had the best price. Although price was a factor, I also went with this merchant because of the positive reviews. When I ran into a problem with the product, they took care of the issue. The communication and service were excellent. I would highly recommend this merchant and would not hesitate to use them again.
I ordered a home theater cabinet through this site, after shopping around. I decided to order from this company after reading the many positive reviews. I had no issues with the ordering or delivery process. Very happy with my purchase and will be ordering through this site again.
I ordered a sofa two months ago, I was told it would arrive within 2 weeks. I have left multiple voicemails (thier phones never pick up) and sent half a dozen emails. This company has the worst customer service and you are better off paying a few dollars more to go with a reputable company online. They also operate under multiple names (Zurob, HomeBacca) to hide from bad reviews online.
I ordered a BDI console table on a Saturday and expressed some concerns about delivery and viewing the item (glass). Paul from Zuyob immediately responded and completely put me at ease about my concerns. The follow-up, customer service and delivery via FedEx were exemplary compared to what we're all accustomed to receiving these days.
My overall experience was very good but my order is on back order so I have not received the product yet. I was informed about the back order and asked if i wished to change or cancel my order. They have been up front and prompt answering my questions.
This company is the best! Really great people with attention to detail. My order was confirmed within minutes and my TV Stand was here is 3 days! I don't impress easily, but these guys sure did!
Great experience from ordering through delivery and assembly! They kept us updated every step of the way, the furniture is beautiful and the price was the best I could find on the Internet.
I was pleased with the pricing compared to other stores, the order process and the prompt delivery time. Sarah was very helpful and great followup. The delivery people were on time and professional.
I m trying to reach someone to talk about my item. Not reachable. Tiered of sending voicemail. I m going to cancell my order. I cant order from web thats not reachable
The delivery staff was OUTSTANDING. I have never had such a pleasant and timely home delivery service in my life. Thanks guys for everything!
This was my first purchase from the store. Their price is much lower than others. You have a new customer for life.
Very happy with price and service. Less than half the price of the store we had shopped in. Thanks!
Your delivery crew is awesome! I always feel everything I buy here is good quality.
Saved hundreds. Fast delivery. Friendly, attentive service staff. Already referred my aunt to them.
Overview
Zuyob has a rating of 4 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Zuyob ranks 685th among Furniture sites.
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- Birmingham, AL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members