Always a pleasurable experience. My second time purchasing the product. Second time went with the full package. I have noticed improvement after just a weeks use. Could have something to do with age of animal but I believe the product has assisted to natural process to flow faster with ease.
Although I attempted to speak with a product advocate/advisor, I never did and decided to order 2 products t I thought were appropriate for my cat's health issues. I did answer lengthy questionnaires twice and am hoping to eventually discuss my cat and additional Homeopet products in the not too distant future.
Hi Alexandra,
Thank you for your review. I am sorry that you did not get to speak with a specialist before your order. I did have a look in your file and see that our communications were very prompt however, we could not move forward without some details from you first. However, I am happy that we were able to assist you in the end to help your beloved pet.
If you need any more help along the treatment process, please be sure to let us know. We are always happy to assist you!
When I first started with HomeoAnimal ~ 5 or 6 years ago ~ it was pretty wonderful ~ specially formulated remedies for a specific condition. It literally brought my then 17 year old
Cat back to life and and gave me probably another 8 very precious and happy and reasonably healthy months with her.
When I just contacted you for my new kittens ~ I was saddened to learn it seems much more 'off the shelf and commercial' ~ still helpful to a point, I would guess ~ but I certainly did not feel like it would help a specific dire situation.
Hi Mindy, first of all thank you for being with us for so many years. We also did love our specially formulated remedies. However, this service was temporarily discontinued but is now back in a new name called ONLINE HOMEOPATHIC CONSULTATION. Be sure to have a look! The format is a little different but still provides the in-depth individual/targeted care from before. Here is the website link to this service for more details: https://www.homeoanimal.com/products/online-homeopathic-consultation-for-animals
Thank you for being part of our Homeoanimal family for so many years.
I love how their customer service cares for you and has your pet's interest to heart. Their products are great, but what I really like is their Tonicpets that give such a nice boost to the treatment. Thank you very much HomeoAnimal
Dear Alexandre, Thank you for your review. We are so happy that our love for pets and their pet parents shines through in all aspects of our work. We could not be happier that you have seen such great results with our products and Tonicpets. Thank you so much for joining our Homeoanimal family!
Very easy to place my order! And I received my order way ahead of the estimated delivery date. I received my package in about 48 hours. I am pleased with the products and started my kitty on them immediately. The company representative is very helpful and answers questions very quickly.
Hi Jill! Thanks for letting us know the ordering process was simple for you!
I was having issues trying to track my package and so i sent a message to customer service and i got a response within 24 hr with a new tracking and i was able to see where and when my package was coming.
Thank you very much for your quick response.
Dear Candace,
Thank you so much for taking the time to review our services and business. We are so happy that we were able to assist you with your package tracking. We always love working with fellow animal and holistic lovers like you and are sure that you will love our natural product line for your pet(s).
Thank you for choosing us Candace!
Too early to assess benefits for our pet. It may be too late for her, as her symptoms have multiplied since our order. We are going to give it a try though.
We hope to hear good news from you soon!
The shopping experience was "seamless"; the descriptions, administration, and product ingredients were transparent and there was help, via website if needed. If your questions weren't answered, an email response was prompt, customized, and easy to understand.
Thank you for your positive review, Patricia! We can't wait to hear good news from you and Chloe!
My daughter had a cat and ordered products from Homeoanimal. She got good advice and ordered products for her cat. When I got my cat I asked my daughter for her advice on taking care of my cat. Thats when she told me about Homeoanimal. I have found their products are on the expensive side but it last a long time and it keeps my cat it tip top condition.
You are very welcome, David! Thanks for the 5 star rating!
Hi i received my order today but some of it had spilled in the bag when i grabbed it, the bottle was wet and in the bottle it was almost halfway full. It kinda of disappointed me as this is for my dog who's battling anemia every amount matters and i can barely afford it.
Dear Briana, I am so sorry to hear about the issue with the bottle upon arrival. For sure this is not the norm and we will do everything we can to make this right with you.
Please review your emails as we have sent you a private email so that we can resolve this issue with you. Any issues with our bottles during delivery can be brought to our attention right away for prompt resolutions. We know how needed this product is for your dog and we for sure will take the steps to make sure you get what you paid for in full.
Piptopet has worked beyond our expectations in helping our cat Sallie with her lung cancer. Her tumors have shrunk noticeably. We're adding Chaga and Tonic #4 to her regimen. Thank you for improving the quality of her life!
WOW Jon, thank you so much for sharing this amazing experience with us! We could not be happier to know that Sallie is thriving with our products! We are sending Sallie our warmest hugs during her fight with lung cancer!
I lost my cat, she passed away waiting for the product... they did not allow me to cancel the product because was already shipped, the product arrived 30 days late. I needed to pay for shipping costs if I wanted a refund (only 29 from 49), so basically I lost my cat, lost my money... their refund policy is terrible... they basically keep my money and lost a costumer.
Dear Vania,
We are very sorry to hear about your very sad loss and our deepest sympathies go out to you and your family in this very difficult time of grief.
Sadly, once a package is shipped out there is no way for us to stop delivery midway for cancellation. However, our return policy gives you one full year to return products you no longer need. We have posted our policy throughout out website to ensure all our clients are fully aware of the services and policies we offer to avoid any surprises along the way.
We are very sorry that our policies did not meet your expectations. They have been thoroughly elaborated to ensure we treat all our clients fairly and can continue providing our excellent remedies and services to all.
If you wish to discuss this matter further, we are always available via phone or email to answer your concerns.
Regards,
Homeoanimal
I was searching for a natural remedy to give my cat, Snowy, for a long term issue she had with labored breathing. I discussed the details with Kelisa, who took a sincere interest in my kitty's issue, and followed up to provide me with the information I needed to decide what to get for her. Kelisa was terrific! I was also pleasantly surprised when I received my order several days before the projected delivery date. Thank you!
We're glad you found what you were looking for! We can't wait to hear good news from you and your kitty
My cat only has had two days of the meds, but he absolutely hates the alcohol taste of it! He is very upset with me for giving it to him and now he is afraid of me coming with it in my hand, the thing is, is it was given twice and neither day he threw up from a hairball in his throat,, I am trying to figure out a way to get the alcohol out of it, so he will take this because I do think it helped him,, he had had other sprays homeopathicly for different issues, which he doesn't seem to mind at all but they do not have the alcohol in them.
Hi Jill, if you want to use the product without ANY alcohol, here is the method we suggest:
Spray the recommended dosage into 2 cups of purified water. Then give your pet a spoonful of this water. The dose will still be effective, and there will be no more alcohol left.
My dog was diagnosed with a indolent ulcer and was given antibiotics for about 3 months and no results then they suggested to get a procedure Keratotomy I didn't feel comfortable due to his age. I decided to call homeoanimal and they recommended to use SilverPet, Cornea Ulcer, Tonic Pet #4 and #12. My dog's ulcer is gone in less than 2 months! I highly recommend their products they are the best!
My dog is a senior so I continue to use these products for preventive care.
Hi Diana, Thank you for your order! It is so nice to hear that our website is easy and detailed. We are also always available for any other questions you may have along the way.
The site is easy to maneuver. The checkout process is easy. The product was sent out for shipment in a very short time and I received my product super fast!
We're so happy to hear that your shopping experience was smooth and that your cat is doing so well! Thank you!
I ordered Piptopet Advanced. E-mails were received when it was being prepared for shipment as well as when shipped. In addition, I was notified when it was out for delivery and when it had been delivered (although the latter was a little late but that has nothing to do with Zumalka).
Thanks Jean! We are happy to keep you updated along the way as you wait for your remedies to come to you safely!
Our 12 year old Shibu Inu was diagnosed with mast cell tumors. In addition to traditional avenues I also did my own research and I found products that suited me, I read the reviews, purchased them and used them and am happy to report that my dog is doing well and tolerating her chemotherapy
Hi Donna! Thank you! Our team strives to deliver the best possible experience to our fellow pet parents, and it's always rewarding to hear that our efforts have been successful.
I am really hopeful this works for my boy. He is such a sweetie and is such a rare find for his exotic coloring and pedigree. He is 6 months old and not showing any testes, just a little empty sack. When this works I am going to repost my results!
Hi Marilyse,
I hope things went well for your precious little boy. Please be sure to contact us if you need us along the treatment process.
There's been a bump on my cat's neck for a few months. Vet told me it would take invasive and dangerous operations just to test the bump, and to eliminate it. I decided to try the homeopathic route first. So far the bump hasn't shrunk but it's only been a few days. However, the kitties don't notice at all that I spritz this into their water! They drink it right up, making administering this super easy. I love that it is not just for cat's with tumors and strange bumps, but also I use it on my older kitty just to keep his immune system in check! Double whammy. My only complaint here is the price - $70+ for a couple ounces of spray! But it's a HELL OF A LOT BETTER THAN A $3000 VET APPOINTMENT! I'm grateful and excited to see if this shrinks my cat's bump once and for all. I want it to disappear completely! Thank you!
Thank you for your great and detailed review Olivia! We really appreciate it.
The Piptopet product actually contains the mother tincture of the medicinal mushroom, so that does increase the value of the bottle. We have worked hard to maintain the quality of all our ingredients despite the product cost increases during Covid. We feel that our pets deserve nothing less than the best!
Thank you for choosing us and we hope that you cat can keep getting better with our products.
Answer: The reason why I say it's a scam is because they will never give you your money back... so if your pet gets sick with their product you HAVE to keep it OR switch with one of their other products... you will never get your money back
Answer: Dear W.S, I can assure you that we are a legitimate business, no scam of fraud here. We have been working in this field for over 8 years to help provide natural solutions for pet health. We do offer a 60 day Money back guarantee on all our products- so feel free to contact us if you have any other specific questions or need guidance for your pet's health. We are always more than happy to assist you. -Zumalka
Answer: It was the first one I found and I trusted them... BIG MISTAKE
Zumalka has a rating of 4.3 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zumalka most frequently mention customer service and long time. Zumalka ranks 18th among Pets sites.
Hi Rose,
Thank you so much for your feedback! It is so wonderful to know that you pet has already seen good improvements after only one week! We hope you pet continues to feel better and better!